What term describes the individuals that buy goods or services from a business?

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The term "customers" specifically refers to individuals who engage in the purchasing process of goods or services offered by a business. While "consumers," "clients," and "buyers" may also relate to the act of acquiring goods or services, each has nuances that differentiate them.

For instance, "consumers" usually refers to end-users of products, which may not always align with the purchaser. In some contexts, "clients" often indicates a more professional relationship where services are provided, such as in consulting or legal professions, rather than a straightforward product purchase. "Buyers," while being closely related to purchasing behavior, may encompass a broader range of individuals involved in deciding on purchases, including those who buy for businesses rather than for personal use.

Thus, "customers" is the most precise term for individuals directly involved in the transaction of buying goods or services from a business, as it captures both the act of purchasing and the relationship between the buyer and the business.

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