Which element is NOT typically involved in visual merchandising?

Visual merchandising focuses on creating an appealing and strategic presentation of products within a retail environment to enhance the customer shopping experience and ultimately drive sales. This practice typically involves the effective use of lighting, store layout, and product positioning to attract customers' attention and guide them through the store.

Lighting is crucial for highlighting products and creating an inviting atmosphere, while the store layout affects how customers navigate the space and interact with merchandise. Product positioning relates to the strategic placement of items to maximize visibility and appeal.

In contrast, sales pitches are verbal communications made by sales staff to engage customers and promote sales. While important in a retail setting, sales pitches do not fall under the visual merchandising umbrella, which primarily concerns the physical presentation of merchandise rather than the spoken sales techniques used by employees.